Refund policy

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused and unworn.
• Items must be in their original packaging.
• Proof of purchase is required.

Non-Returnable Items

Returns may be refused if products show signs of wear, damage, or misuse.

Refunds

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds are issued to the original payment method within 5-10 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery.

Contact:
support@velkira.store