Shipping policy

Shipping Policy

Thank you for shopping with Velkira.

Processing Time

All orders are processed within 1-3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

• Poland: 3-8 business days
• European Union: 5-12 business days
• International Orders: 7-20 business days

Delivery times may vary due to customs procedures, holidays, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on the destination and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Incorrect Address

Customers are responsible for providing accurate shipping information. Velkira is not responsible for delays or losses caused by incorrect addresses submitted during checkout.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us at support@velkira.store within 7 days of delivery or expected delivery date.